Refund Policy

Last Updated: November 21, 2024

Service Credits and Payments

At EZPZ AI, all purchases are for digital service credits that are activated immediately upon payment. Due to the instant-access nature of our AI services and digital credit system:

• All sales are final
• Credits cannot be refunded once purchased
• Credits cannot be transferred or exchanged for cash
• Unused credits expire as per subscription terms

No-Refund Policy

Digital Nature of Services

• Our AI services are delivered instantly
• Credits are activated immediately upon purchase
• Services are considered used once credits are allocated

Exceptions

We may consider refunds only in the following rare circumstances:

• Technical errors resulting in duplicate charges
• Service unavailability exceeding 48 hours
• Unauthorized transactions (with documentation)

Billing Disputes

If you notice unauthorized charges:

• Contact us immediately at contact@ezpzai.com
• Provide transaction details
• Include any relevant documentation
• Report unauthorized charges to your payment provider

Cancellation Policy

• Subscriptions can be cancelled at any time
• No refunds for partial months/periods
• Remaining credits expire upon cancellation
• Service continues until the end of paid period

Contact Us

For billing questions or concerns:

• Email: contact@ezpzai.com
• Include your account information
• Provide relevant transaction details
• Allow 24-48 hours for response

Price Changes

• We reserve the right to modify pricing
• Changes will not affect existing credits
• Notice will be provided for subscription changes
• Updated pricing applies to future purchases only

By using EZPZ AI services, you acknowledge and agree to this no-refund policy.